Course Title:                    COMMUNICATION SKILLS

Course Duration:             3 days

Course Description:

One of the most important skills in the workplace is effective communication. This course will teach delegates how to identify stakeholders, manage their expectations, plan communication and properly report performance including techniques for creating high-impact and meaningful communication with colleagues, clients and stakeholders.

Learning Outcomes:       At the end of the training participants will be able to:

 Listen and respond in a more effective way.

 Use appropriate communication methods.

 Minimize communication barriers.

 Relate and network with colleagues, clients and stakeholders.